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What is IP Telephony?
IP Telephony relates to the deployment of voice, data and video services on a single, converged IP network.
Today's 'quality of service' enabled IP data networks provide the foundation for the delivery of enhanced business applications and productivity enhancing services, of which telephony is a key component.
By combining voice and data on a single IP network, organisations are able to maximize network efficiency through a single architecture, thereby reducing costs whilst delivering enhanced services and functionality to the Business.
When combined with the promise of fully integrated Unified Communications, IP Telephony allows organisations of any size to realize real benefits through improved internal and external communications, enabling greater efficiency, productivity, and user satisfaction, and all at lower cost.
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Why do I need an IP Telephony Solution?
The goal of IP Telephony and Unified Communications is to tightly integrate an organization’s communications strategy with business processes.
In doing so, you can be assured that the correct information reaches the right person, at the right time, and regardless of physical location.
Traditionally, communications have been delivered by disparate, standalone systems which can lead to some of the following business pains:
- Delay and disruption caused by inefficient communications.
- Underused and misallocated resources due to complexity of communications e.g. video-conferencing.
- Inability to reach key decision makers in a timely fashion through lack of effective collaboration.
- Employee and customer / partner dissatisfaction through poor internal and external communications and inability to reach appropriate resources when required.
- Misaligned, inflexible and complex communications affecting long-term productivity, business process reform and overall performance.
By streamlining and simplifying business communications processes through investing in IP Telephony, organisations can realize many benefits and address the constraints identified previously.
- Lower total cost of ownership of a single IP infrastructure supporting data, voice and video including reduced support and administration overheads.
- Ability to extend the traditional workspace environment to remote and home-workers, whilst maintaining the functionality and look-and-feel of systems available to office based users.
- Improved collaboration leading to greater efficiency and speed of decision making.
- Greater alignment to business processes with the ability to reach appropriate resources the first time, every time.
- Freedom to provide consistent and effective communications over a variety of fixed and mobile devices leading to greater productivity and end-user satisfaction.
How do I get an IP Telephony System?
An IP Telephony solution encompasses several key components from voice capable LAN switches, call processing servers, IP endpoints, and unified communications applications.
IP Telephony starts with the network and a successful deployment of IP Telephony requires a well architected, stable network foundation utilising LAN switches capable of providing the appropriate Quality of Service (QOS) and Power over Ethernet (PoE).
IP Telephony components often include:
- PoE and QoS enabled LAN switches.
- Call Processing hardware and software.
- Voicemail and Unified Messaging hardware and software.
- IP Telephony endpoints e.g. handsets, softphones, video-enabled devices, and conferencing phones.
- Unified Communications applications e.g. collaboration tools, presence information, mixed media conferencing, data-sharing, and desktop integration.
Cisco Power over Ethernet (PoE) Capable switches
Cisco Power over Ethernet Capable switches help reduce the cost and complexity of IP Communications
and enable new uses for the Ethernet network. More »
IP Telephony Servers
Unified Communications 500
Now your small business can deploy a simple, affordable, easy-to-manage unified communications system with the industry leading Cisco Unified Communications 500 Series for Small Business. More »
Now your small business can deploy a simple, affordable, easy-to-manage unified communications system with the industry leading Cisco Unified Communications 500 Series for Small Business. More »
IP Handsets
Voice over IP desktop and conference phones plus IP video conferencing solutions. More »
Up to 44 % off list price
Video Conferencing
IP Video
Hardware.com supply Polycom's desktop, office and conference room IP Video products, including the complete VSX series, delivering high quality video conference solutions perfect for executive suites and remote offices. More »
Hardware.com supply Polycom's desktop, office and conference room IP Video products, including the complete VSX series, delivering high quality video conference solutions perfect for executive suites and remote offices. More »
How can I move forward?
Hardware.com’s technical experts have the relevant industry experience, supported by professional qualifications and in depth knowledge, to assist you in implementing an IP Telephony solution to meet your requirements. Why not complete our VoIP Project Questionnaire and an account director will contact you directly in order to further discuss your needs.
Hardware.com has an integrated approach to delivery; working with you, our qualified engineer base, our preferred partners and vendors to ensure you get the best-of-breed solution.
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Copyright © Hardware.com 2010 - Order by Phone: 866-408-9273 Hardware.com Limited is a Private Limited Company. Registration Number: 04197529
Logos remain the property of the corresponding company. All rights reserved.
Copyright © Hardware.com 2010 - Order by Phone: 866-408-9273 Hardware.com Limited is a Private Limited Company. Registration Number: 04197529
Logos remain the property of the corresponding company. All rights reserved.