Smartpac Vs. Alternatives

The scope of Smartpac extends to all major hardware manufacturers and allows you to have a single source for all your service requirements without feeling the manufacturer’s pressure to migrate to new equipment or a new platform. We allow you to utilize your technology assets by maintaining them long after the manufacturer has decided to end their service life.

Smartpac customizes our services for you by packaging them into a total maintenance solution that meets your needs, not the manufacturer’s. Because we are more responsive, more flexible, and cost less than the manufacturer, our service will exceed what you have come to expect in a maintenance provider.

Coverage Feature	Smartpac Services	Manufacturer’s Maintenance
Response	Onsite with spares	Onsite
Coverage Levels	Customizable depending on need	Fixed and restrictive
Platforms Supported	Multiple Vendors	One vendor
Software Support	Optional	Required
Contract management	Included at no cost	Additional software cost
Number of Contacts	One	Multiple – one for each platform
End of Life Equipment	Smartpac does not EOL equipment	Regularly ends the service life of equipment
Cost	30-40% off manufacturer’s List	Fixed list prices