Supported Brands

Supported Brands
 
Smartpac Repair Services - No compromise savings.
The key reason for using any repair service is to reduce costs.

Using a repair service and carrying your own spares can often be far more cost effective than maintaining support contracts or buying new equipment.
If you have a maintenance contract costing £100,000+, by running a spares and repairs system as an alternative you could save up to a massive £80,000 a year.

Holding stock of spare units that have been repaired or refurbished can put your business in a powerful position over your IT support costs.
 
 
Who benefits from Smartpac Repair?
The simple answer is - anyone with network equipment! But in particular:
  • Resellers
  • End Users
  • System Integrators
  • Service Providers
  • MSOs
  • Telcos
  • Co-location facilities
 
 
Our Services
Repair
Repair
We specialise in component level repair on highend multi-vendor networking equipment for manufacturers, OEMs and end users in a safe, purpose built ESD protected environment.

Every repair gets an automatic personalised Declaration of Compliance, as well as any relevant test reports and system logs, to give you total peace of mind that your equipment is fault free.
Refurbishment
Your cost-effective alternative to buying new equipment. Each item is subjected to a rigorous 30-Point check; preventative maintenance within our inhouse refurbishment facility and comes with our standard 12 month Return To Base (RTB) warranty.

Whatever your requirements, Routers, Switches or Firewalls, Smartpac offers you a cost-effective solution to meet all your budgetary needs.
 
 
 
 
Upgrade
Upgrade
We also offer the option of upgrading almost any piece of equipment. This service covers both memory and software. All items are returned in plain re-boxing and come with a full warranty.
RMA
RMA
Smartpac Repairs' unrivalled technical experience, combined with our proven efficient logistics facilities, enables us to offer you a premium and reliable RMA service.

Our bespoke RMA services can be individually tailored to each manufacturer's requirements, and range from warranty verification and product replacement, through to RMA product testing and repair.
 
 
 
 
Confidence Testing
Confidence Testing
By using wire speed test and stress equipment designed for the manufacturing industry, we offer a comprehensive confidence testing service on all network equipment and produce bespoke reporting if required. Mass testing for rogue components is also available. We offer three levels of testing:

  • Test Only - available at a small fee
  • Test & Repair - test fee included in repair price
  • Test + Full Report - all inclusive fee
Asset Recovery
Get rid of your old technology, gain extra liquidity and turn redundant equipment into hard cash!

Disposing of your excess assets lets you get the best value for your old network. We offer you a range of flexible solutions.

We start with a Fair Market Value Assessment of your equipment. You can choose to sell it for instant cash or trade it in as credit towards new purchases. We can even help if your old equipment has no market value. For a nominal fee we'll eliminate the hassle of disposal in accordance with European WEEE guidelines.
 
 
 
 
Smartpac Repair Process
Smartpac Repair Process
Our repair process is among the most exhaustive in the world. All Smartpac tests are carried out under full anti-static precautions. Each one is traceable through our company-wide database as per our *BE EN ISO 9001:2000. And all test specifications follow recommendations as outlined in **RFC 2544 and ***RFC1242 - including comprehensive reporting of monitored performance related statistics through hardware diagnostic equipment.

It's your guarantee of complete reliability. You can review the repair process in detail.
 
 
Contact Sales
Telephone Sales Number
Telephone Sales Number
+44 (0)1285 771 600
Support Email
Sales Email