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What is Smartpac Repair?

Smartpac Repair is an independent network repair service that offers an alternative to manufacturer support and end of life legacy kit. Our aim is to enhance service levels currently available from manufacturers by offering guaranteed fix times and a more flexible approach to your needs while reducing costs.

What makes Smartpac Network Repair Services better than others?

Simply, our engineers are some of the best in the network repair industry today! Our state of the art repair labs, comprehensive logistics, plus the financial and sales infrastructure of Hardware.com make us unique within this competitive sector.

How is my equipment tested once repaired to prevent early life failure?

We take product testing very seriously. Most other network repair centres will check functionality by simply 'pinging' the item through an interface. This is not a sufficiently robust 'real world' test for today's sophisticated high speed networking equipment. We have invested in the latest wire speed test and stress equipment designed for the manufacturing industry. With this equipment you can be sure that all items are tested to extremes of performance. We can also provide bespoke reporting if required.

Why is Smartpac Repair independent?

At Smartpac Repair we use only our own repair engineers and, unlike many other repair companies, all of our repairs are performed in house. This allows us to control the service we provide and avoids the risk of using third parties.