ISO Certification

Hardware.com, part of the Simian Group, is BS EN ISO 9001:2000 certified by the British Standards Institution.

The standard provides the framework that underpins the 'Service Excellence' commitment and ethos of Hardware.com. It identifies the elements required by the company to achieve and demonstrate the necessary skills required to manage our activities, prodcts and services to the highest standard.

Hardware.com boasts an accuracy rate in excess of 99.5%; through continuous improvement initiatives, monitoring, measurement techniques and customer satisfactions surveys, we consistently enhance customer satisfaction.